We Love Our Clients
See what they have to say about us…
"Very professional and timely manner service. They done a great job with our video. I would recommend them for any White Board video. will definitely work with them in future"
- Business Analyst at Zero Corporation
"A pleasure to deal with; incredibly professional at all stages, great communication, and very prompt and efficient with communications. Highly recommended provider. Will use again!"
Cathal Fionn Dolan
- UDirector at Bright Promotions Ltd.
"It was great working with Video Explainers. The video they created for us is of a high quality, we are very happy with the result! A very friendly and hardworking team, I highly recommend them! We will definitely work with them in the future!"
- Marketing Manager at Transport Exchange Group
"Very responsive team with the bonus of time zone differences. I give them a job one day and usually see something the next morning. More importantly they know what they are doing and are easy to work with. Talented group"
- Marketing Director at SDG Corporation
"I approached Video Explainers wanting a web video that could help inform our potential consumers of our products. Video Explainers had an exceptional ability to transform vision into a creative direction. Our project was completed in a timely manner and the communication between us was always open. I strongly recommend Video Explainers to any business looking for a refreshing experience."
- BCT Consulting
"VideoExplainers did a great job on our video, and delivered exactly as promised! Will definitely be working with them again in the future!"
- Founding Director at TuneGigs
What our Company Refund Policy
Once you place an order, we deliver according to your needs. We do not refund your payment when all work, sent for us is complete, free-from-errors, and delivered according to your instructions. We also do not refund payments right after the order gets processed, resulting due to misunderstandings. Please note, that we incur costs in getting your order fulfilled and a payment refund policy shall only be granted if there is mistake on our part. We, although provide revisions until you get satisfied. Payment refund is ONLY acceptable when:
- We fail to deliver.
- We do not deliver what you ordered.
- We deliver poor material, not according to the accepted Video animation reference, Color, theme standards.
- Our agents do not communicate with you within 5 business days after payment gets processed.
You deserve complete right to dispute a payment refund, but only if the above conditions are met. If all work has been transferred to you, according to your instructions, then we cannot consider your payment refund.